You have a possibility to return or exchange your order within 14 days of receiving the order. The 14-day return period starts from the date you receive the package and you must notify us within 14 days about the return. After notification, the package must be returned to the carrier within the next 14 days.
Product return cost from Finland is 4.90€ per return and the amount will be deducted at the return processing, direct product exchanges are free.
In other European countries, returns cost 9.90€ per return and the amount will be deducted at the return processing, direct product exchanges are free.
Outside Europe you are responsible for the shipping fee of the returns + 25€ additional cost of handling the return
We would kindly want to remind of the environmental impact caused by logistics thus we aim to avoid unnecessary returns. We are happy to help you to choose the suitable product for you.
Over 50% of Népra’s items are made using recycled polyamide, plastic waste collected from oceans and landfills, or recycled polyester and cotton, materials made from post-consumer and industrial waste. They have the STANDARD 100 by OEKO-TEX® certificate, which guarantees harmful chemicals haven’t been used in the manufacturing process. Népra uses recyclable and plastic-free packages, and they encourage and guide their customers to take care of the products and repair them. Népra also supports the John Nurminen Foundation, which protects the environment (Baltic sea).
Népra shares the origin of the materials, design, and manufacturing openly, they use fabrics made in Italy, and their factory is located in Estonia. The lazywear products are made in a BSCI audited factory in India. Népra participates yearly in the Fashion Revolution campaign, which works for a more transparent textile industry and wants to end human and environmental exploitation.
Over 50% of the electricity used by the brand and manufacturing their products is from renewable sources.