We offer you a possibility to return or exchange your order or part of it within 30 days of receiving the order.
We would kindly want to remind of the environmental impact caused by logistics thus we aim to avoid unnecessary deliveries. We are happy to help you to choose the suitable product for you.
We will accept returned items complying with the following: gear must be returned in the condition you received it (new, unused, unwashed) and with the original box and/or packaging, including manufacturer tags where applicable.
An unclaimed parcel is not the same as returned or canceled order. If the customer does not pick up the shipment, Weekendbee has the right to charge the customer a separate 8€ handling fee for processing the unclaimed returned shipment, which will be deducted from the amount credited to the customer.
Keep the receipt of the return until you have received the refund.
After returning your item, please allow 2 weeks for us to handle your return. Once our warehouse has processed the return, we will refund the price of the return back to the same payment method you used for the original order.
If you have any questions about your return, please send us a email: firstname.lastname@example.org
How to exchange products:
How to return products:
You are obligated to keep the receipt of the return until you have received the refund.
In case your order has gone missing, has been damaged during delivery or you are not satisfied with your order in any other way, you are required to notify the relevant party or parties stated in the terms and conditions within 14 days. If the order has been damaged during delivery, a complaint must be filed with the courier company immediately. Our email address is email@example.com
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