If the product you have ordered is faulty, please contact us at info(at) as soon as possible. Please take a picture of the faulty product and send it with your message.

In case of reclamation, we try to use brand repair services wherever possible. Otherwise, we will replace broken products with a new product or refund your money. Return the broken product according to the return instructions and add in the package a handwritten note that says "Reclamation".