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DHL return instructions

The product was not a good match for you? No problem - we have a 30 day return policy. The cost of the return is 9,90€ (in EU) with the DHL return label which is included in your package.

Please attach the return label(s) found in your package and fix it to each piece of your shipment. You can take a picture of your return label to save the tracking code which is printed in the label. 

You have two options how to return the package with ready printed DHL return label:

  1. Return the package to the nearest DHL pickup service point
  2. Schedule a pickup from your home or office with DHL

You can find your closest DHL service point here: 

https://www.dhl.com/en/express/shipping/find_dhl_locations.html

The cost for this return delivery is 9,90€ which will be deducted from your payment.

Please request pick-up using the support information below. Please use the shipment ID that can be found on your DHL return label to arrange for the pick-up.

https://mydhl.express.dhl/

After requesting a pick-up, a DHL courier will collect the shipment with the shipment ID on your return label.

After collection of the shipment you can track the return shipment status via:

https://www.dhl.com/en/express/tracking.html

In case you have any queries do not hesitate to contact DHL Customer service centre using the local phone numbers listed below.


DHL Express local customer support phone numbers:
-------------------------------------
- in Argentina, please call 0810-2222-345
- in Australia, please call 131 406
- in Austria, please call 0820-550505
- in Bangladesh, please call 9881703
- in Belgium, please call 02-715 50 50
- in Bermuda, please call 1-441-295-3300
- in Bolivia, please call 3116161 (Santa Cruz) / 2116161 (La Paz) / 4116161 (Cochabamba)
- in Brazil, please call 0800-7713451
- in Bulgaria, please call 0700-17-700
- in Canada, please call 1-800-225-5345
- in Cayman Islands - please call 1-345-949-8575
- in Chile, please call 800-800-345
- in P.R. China please call 800-810-8000
- in Colombia, please call 01-8000-933345, Bogotá 5958113 / 8114 / 8035
- in Costa Rica, please call 506-2209-6060
- in Croatia, please call 385-21-370227
- in Czech Republic, The, please call 840 103 000
- in Denmark, please call +45 70 345 345
- in Ecuador, please call (593-2) 397-5000
- in El Salvador, please call (503) 2250-5400
- in Estonia , please call +372-6 808 555
- in Finland, pse call +358 (0) 30 45 345
- in France, please call 0825 10 00 80 (0,15 TTC la minute)
- in Germany, please call 0180 6 345300-3* (*20 Cent je Anruf aus den deutschen Festnetzen; max. 60 Cent je Anruf aus den deutschen Mobilfunknetzen)
- in Greece, please call +30 210 9890926
- in Guatemala, please call (502) 23791111
- in Honduras, please call (504) 2641300/ (504) 5081300
- in Hong Kong, please call +852 24003521
- in Hungary, please call +3640 45 45 45
- in India, please call 1800-233-1617
- in Indonesia, please call 0-800-1333-333
- in Ireland, Republic of, please call 1890 725 725
- in Israel, please call 972-3-557 3850
- in Italy, please call 199 199 345
- in Korea, please call 02-710-5445
- in Kuwait, please call 965-22246500
- in Latvia, please call: +371 660 10 000
- in Lithuania, please call +370-5-2360700
- in Luxembourg, please call 00352 35 09 09
- in Malaysia, please call 1800888388
- in Malta, please call +(356) 21800148
- in Mexico, please call 01-800-7656-345
- in Nepal, please call 01-4481303/40
- in Netherlands, please call 088-0552 000
- in Nicaragua, please call (505) 255-8700
- in New Zealand, please call 0800 800 020
- in Norway, please call +47 810 01 345
- in Oman, please call 968-24660770
- in Pakistan, please call (92-21) 111-345-111 Ext: 940 & 941
- in Panama, please call (507) 271-3461
- in Paraguay, please call 595-21-2162000
- in Peru, please call 614-2500
- in Philippines, please call 028117234
- in Poland, please call +48 42 6 345 345
- in Russia, please call 7-4232-407407
- in Saudi Arabia, please call 966-3-8827777
- in Singapore, please call 1800 285 8888
- in Slovak Republic, please call +421 2 48 229 229
- in Slovenia, please call +386 (0)1 588 78 00
- in Spain, please call 902 12 24 24
- in Sweden, please call 0771 400 345
- in Switzerland, please call 0848 711 711
- in Taiwan, please call 0800769888
- in Thailand, please call +662 3455000
- in UAE, please call 971-4-299 5333
- in UK, please call +44 (0) 844 248 0844
- in United States, please call 1-800-225-5345
- in Uruguay, please call 5982-6041331
- in Venezuela, please call (212) 620 6000
- in Vietnam, please call 848 38446203
- outside these countries, please contact your nearest International
Customer Service Center at http://www.dhl.com

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