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DHL return instructions

The product was not a good match for you? No problem - we have a 30 day return policy. The cost of the return is FREE (in EU) with the DHL return label which is included in your package (DPD in Estonia, Lithuania and Latvia).

Please attach the return label(s) found in your package and fix it to each piece of your shipment. You can take a picture of your return label to save the tracking code which is printed in the label. 

Return the package to the nearest DHL package service point, you can find here:


Returns are in general made with a DHL Freight return label, so please note that the return point accepts DHL Freight returns. 

In some countries you can also return the item via a post office, but make sure that the return point accepts these DHL Freight deliveries and remember to ask for a return receipt for yourself. 

Keep the receipt of the return until you have received the refund.

After the shipment you can track the return shipment status via:


In case you have any queries do not hesitate to contact DHL Customer service centre at https://www.dhl.com