Shipping fee:

Weekendbee online store delivers orders worldwide and offers free shipping in EU* for orders over 149 €.See exceptions from our shipping policy below the chart. Any questions regarding shipping don't hesitate to contact us info@weekendbee.com

Read more about our delivery methods below the chart. 

 
Note! International customers outside the EU countries are responsible for the import customs clearance and payment of customs duties and taxes in their homeland. 

Read more about the payment methods we use from here.

Read more about the delivery methods we use from here.

Shipping policy:

• Please read our return policy when placing your order.
• If the delivery is to a remote area, there is an additional 30€ delivery fee. Delivery costs will be confirmed at the checkout after you have chosen a payment and delivery method.
• We do not currently ship large items such as yoga mats, bolsters and some large bags via DHL Express.
• Weekendbee is not responsible for compensation if the normal delivery time of the order is longer due to a delay in delivery.
• We are not responsible for delayed deliveries caused by force majeure or any damage due to delayed delivery. You should get your goods within the times stated above. However, delivery times are quoted for information only and are not binding.
• The customer is responsible for the accuracy of the address information provided when placing an order. Weekendbee is not responsible for the transfer of the parcel if the wrong pick-up point is due to the customer's own choice, or for compensation if there is an error in the information provided by the customer.
• Unfortunately, it's not possible to cancel your order after it has been dispatched. See our return policy here.
• We will not be able to change a delivery address once your order has gone through. If no one can take receipt of the goods, the carrier will leave a notice of attempted delivery in your mailbox. The goods become yours and your own responsibility upon acceptance of the complete order delivery.  
• An unclaimed parcel is not the same as returned or canceled order. If the customer does not pick up the shipment, Weekendbee has the right to charge the customer a separate 8€ handling fee for processing the unclaimed returned shipment, which will be deducted from the amount credited to the customer.
• International customers outside the EU countries are responsible for the import customs clearance and payment of customs duties and taxes in their homeland. 

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If you are ordering to Åland, please contact us at info@weekendbee.com after the purchase, so we can deduct the VAT from the order. The VAT has to be paid to the delivery company. Read more about declaring the consignment here: https://tulli.fi/en/private-persons/aland

Norwegian customers we are part of Norwegian VOEC program (IDENTIFICATION NUMBER 2045710 - WEEKENDBEE OY) - This means that products worth 3000 NOK or less do not have to go through any additional VAT payments. Shipment value can be more than 3000 NOK but item value less than 3000 NOK.

Read more about Norwegian VAT program here: https://www.skatteetaten.no/en/business-and-organisation/vat-and-duties/vat/foreign/e-commerce-voec/

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Shipment tracking

Get tracking information from your order history clicking the link in the confirmation email that was sent to you. Please note that tracking your shipment will take you to a third parties website that we do not control. 

Problem situations

You are obligated to keep the receipt of the return until you have received the refund.

In case your order has gone missing, has been damaged during delivery or you are not satisfied with your order in any other way, you are required to notify the relevant party or parties stated in the terms and conditions within 14 days. If the order has been damaged during delivery, a complaint must be filed with the courier company immediately. Our email address is info@weekendbee.com