You have a possibility to return or exchange your order within 14 days of receiving the order. The 14-day return period starts from the date you receive the package and you must notify us within 14 days about the return. After notification, the package must be returned to the carrier within the next 14 days.
Product return cost from Finland is 4.90€ per return and the amount will be deducted at the return processing, direct product exchanges are free.
In other European countries, returns cost 9.90€ per return and the amount will be deducted at the return processing, direct product exchanges are free.
Outside Europe you are responsible for the shipping fee of the returns + 25€ additional cost of handling the return
We would kindly want to remind of the environmental impact caused by logistics thus we aim to avoid unnecessary returns. We are happy to help you to choose the suitable product for you.
"We are consistently pursuing our green path - eco-friendly and fair"
For 40 years, VAUDE has stood for high-quality sustainable outdoor clothing and equipment for mountain sports and the perfect equipment for cycling fans. They make Outdoor Clothing, Shoes, Backpacks, Tents, Sleeping bags, Bags and Accessories for mountaineering, ski mountaineering, trekking, hiking, mountain biking, and road cycling.
Their products are high-quality and durable made from sustainable materials with environmentally friendly manufacturing processes. Also, packing materials are minimized.Fair Wear Foundationcertificate guarantees that the working conditions are safe and wages are fair.VAUDE Green Shapelabel guarantees that products are functional, environmentally friendly, made with sustainable materials and manufactured under fair production methods. VAUDE has been working with the strict environmental bluesign® standard since 2001, which controls the entire textile manufacturing chain. They are also the first Outdoor company to receiveEMAScertification.