You have a possibility to return or exchange your order within 14 days of receiving the order. The 14-day return period starts from the date you receive the package and you must notify us within 14 days about the return. After notification, the package must be returned to the carrier within the next 14 days.
Product return cost from Finland is 4.90€ per return and the amount will be deducted at the return processing, direct product exchanges are free.
In other European countries, returns cost 9.90€ per return and the amount will be deducted at the return processing, direct product exchanges are free.
Outside Europe you are responsible for the shipping fee of the returns + 25€ additional cost of handling the return
We would kindly want to remind of the environmental impact caused by logistics thus we aim to avoid unnecessary returns. We are happy to help you to choose the suitable product for you.
SAOLA was born with a clear ambition: to offer cool, comfortable but above all innovative and sustainable products to change the shoe industry.
SAOLA uses a maximum of recycled, bio-sourced materials and also technologies for optimizing manufacturing processes such as "knit / knitting" which allows simplification of assembly but also eliminates any waste of material.
1% of SAOLA shoe sales goes towards preserving wildlife and biodiversity.