You have a possibility to return or exchange your order within 14 days of receiving the order. The 14-day return period starts from the date you receive the package and you must notify us within 14 days about the return. After notification, the package must be returned to the carrier within the next 14 days.
Product return cost from Finland is 4.90€ per return and the amount will be deducted at the return processing, direct product exchanges are free.
In other European countries, returns cost 9.90€ per return and the amount will be deducted at the return processing, direct product exchanges are free.
Outside Europe you are responsible for the shipping fee of the returns + 25€ additional cost of handling the return
We would kindly want to remind of the environmental impact caused by logistics thus we aim to avoid unnecessary returns. We are happy to help you to choose the suitable product for you.
84% of Devold’s material is wool, and they only use a few synthetic materials to increase the durability of the garments. Every one of their farmers must abide by the Five Freedoms for Animal Welfare and none of the sheep may be subjected to mulesing. Their manufacturing process complies to EU Reach and STANDARD 100 by OEKO-TEX® standards, so clients can be sure there’s no harmful chemicals in Devold’s garments. Devold reports about their usage of packaging materials and their recyclability to the GrøntPunkt Norge and they report to World Economic Forum about their supporting of environmental NGOs.
Devold shares the origin of the materials, design and manufacturing openly. They produce 94% of their products in their own factory in Lithuania, and the wool comes from their partner farms in Argentina, New Zealand and Norway. Devold is audited by third party according to STeP requirements and this applies to all their suppliers.
Devold reports their climate footprint on Scope 1 and 2 to the World Economic Forum.