You have a possibility to return or exchange your order within 14 days of receiving the order. The 14-day return period starts from the date you receive the package and you must notify us within 14 days about the return. After notification, the package must be returned to the carrier within the next 14 days.
Product return cost from Finland is 4.90€ per return and the amount will be deducted at the return processing, direct product exchanges are free.
In other European countries, returns cost 9.90€ per return and the amount will be deducted at the return processing, direct product exchanges are free.
Outside Europe you are responsible for the shipping fee of the returns + 25€ additional cost of handling the return
We would kindly want to remind of the environmental impact caused by logistics thus we aim to avoid unnecessary returns. We are happy to help you to choose the suitable product for you.
Cotopaxi not only sources non-virgin and alternative materials for their products, but they have taken concrete steps to ensure human rights are maintained throughout their supply chain. Additionally, they’re committed to creating all their products using repurposed, recycled, and responsible materials by 2025.
Each factory partner of Cotopaxi agrees to a rigorous code of conduct; completes an audit or relevant certification; and agrees to promote fair labor practices. Cotopaxi's supply chain commitments are:
Committing to the UN Global Compact and Principles of Responsible Business
Conducting annual auditing and anonymous supplier surveys
Adopting the Ethical Trading Initiative’s Better Buying Guide
Providing direct grants to all workers in cut-and-sew factories to increase their well-being