Shipping & Returns

Delivery and costs

Weekendbee online store ships orders worldwide and offers free delivery in Finland and most European countries for orders over 75 €. The delivery costs will be confirmed after you have chosen a payment and delivery method. In Finland, orders are shipped with Posti and international shipments are delivered with DHL. 

Finland: Delivery within 2 - 4 days - cost 3,90€ or with RePack** 5,90 €

Europe: Delivery within 2 - 6 days - cost 10€

International*: Delivery within 5 - 15 days - cost 25-50€

* Delivery costs will be confirmed after you have chosen a payment and delivery method

**We offer RePack a reusable packing solution in Finland for all orders. Read more on RePack on our RePack info page

All prices at Weekendbee online store are VAT included (Finland Value Added Tax 24%). 

International customers (outside EU) are responsible for the import customs clearance and payment of customs duties and taxes in their homeland.

We are not responsible for delayed deliveries caused by force majeure or any damage due to delayed delivery. You should get your goods within the times stated above. However, delivery times are quoted for information only and are not binding. 

We will not be able to change a delivery address once your order has gone through. If no one can take receipt of the goods, the carrier will leave a notice of attempted delivery in your mailbox. The goods become yours and your own responsibility upon acceptance of the complete order delivery. 

 

Shipment tracking

Get tracking information from your order history clicking the link in the confirmation email that was sent to you. Please note that tracking your shipment will take you to a third parties website that we do not control.


Product returns

We offer you a possibility to return or exchange your order or part of it within 60 days of receiving the order. Returns and exchanges in Finland are free. International customers will be responsible for the cost of returning any items. 

We would kindly want to remind of the environmental impact caused by logistics thus we aim to avoid unnecessary deliveries. We are happy to help you to choose the suitable product for you.

We will accept returned items complying with the following: gear must be returned in the condition you received it (new, unused, unwashed) and with the original box and/or packaging, including manufacturer tags where applicable.

If part of the order is returned so that the remaining order value is under 100 €, we reserve the right to deduct the cost of shipment from the returned amount. After returning your item, please allow 2 weeks for us to handle your return.

Always inform us about your return by sending us an email:  info(at)weekendbee.com

When returning an order:

- Fill in the Return Form here 

- Print and include the Return Form with your returned items inside the original package.

- In Finland: Return the products with the original package to the post office. Give the online store name Weekendbee and the return delivery code 653496 to the post officer to get free return delivery.  

- International returns: You'll be responsible for the cost of returning any items. Make sure you use a postal service that insures you for the value of the items you are returning and obtain proof of posting. Print and include the Return Form with your returned items inside the original package and ship the package to:

Weekendbee Oy
c/o GoGoSend Ou (OGOship / Nettivarasto)
Kalmistu tee 26 (ladu 40)
11216 Tallinn
ESTONIA
Phone number for the carrier: +372 6971159

 

Problem situations 

In case your order has gone missing, has been damaged during delivery or you are not satisfied with your order in any other way, you are required to notify the relevant party or parties stated in the terms and conditions within 14 days. If the order has been damaged during delivery, a complaint must be filed with the courier company immediately.